Shipping policy

Lissima Shipping Policy

At Lissima, we’re committed to delivering your order safely and keeping you informed every step of the way. Please review our shipping terms below.


Free Worldwide Shipping

We offer free standard shipping on all orders — no hidden fees at checkout.


Processing & Delivery Times

  • Processing: Orders are typically processed within 1–2 business days.

  • United Kingdom: Standard delivery within 6–8 business days.

  • International (US, EU, AUS, etc.): Standard delivery within 10–12 business days, depending on your country and local customs.

  • Preorders / High-Demand Periods: In rare cases, delivery may extend to 2–3 weeks. Any extended timeframes will be displayed at checkout and in your confirmation email.


Tracking Your Order

You will receive a tracking link by email once your order has been dispatched. Please note that tracking updates may sometimes take several days to appear.


Lost or Delayed Packages

Once your order has been shipped, it becomes the responsibility of the carrier. Lissima is not liable for lost, stolen, or delayed packages. We recommend contacting your local postal service with your tracking number for the most up-to-date information.


Address Accuracy

Please double-check your shipping address at checkout. We cannot guarantee replacements or refunds for orders shipped to incorrectly entered addresses.